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Dear Customers and Friends,

I hope this note finds you all safe and healthy.  As you may know, our Trussville Alabama headquarters is both our corporate office as well as our largest distribution center.  It supports multiple other facilities as well as re-packs products from bulk to drums and pails.   As such it is extremely important for us to keep those warehouse employees and driver team members healthy.  So effective Thursday, March 19th, all office employees will begin working from home.

Every one of our office employees has a laptop and can connect to all our systems, including our phone and order entry systems.  There should be no change or disruption in the service you receive when contacting us ( via phone or email).  Our warehouse staff and drivers will keep reporting to work each day, and there is no change in that for the foreseeable future.

I would like to reinforce again our temporary process regarding delivery receipts.  Currently, our delivery drivers have our customers electronically sign on a touchpad with their finger or have a paper delivery ticket the customer signs acknowledging delivery.  To minimize the risk of exposure we’ve stopped this requirement and will resume the process when safe to do so.  Drivers will be documenting the name of the person receiving the product at your facility as a reference to the completed delivery We will also continue to leave paper receipts and our automated emails for delivery documents will continue.

We will continue to keep you updated on our ongoing operations and the status of our facilities.  If there are any changes in your business such as new safety measures, facility closings or anticipated demand changes for lubes or fuel, please let us know as soon as possible.  To reiterate from yesterday, here are the ways we will continue to communicate any changes:

• If someone needs to be added to our email distribution list, please contact cnewman@mcphersonoil.com
• Follow us on LinkedIn at https://www.linkedin.com/company/mcphersonoil/
• Follow us on Facebook at https://www.facebook.com/McPhersonOil/
• Follow us on Twtiter at https://twitter.com/mcphersonoil

We appreciate your partnership as we work together through this challenging time.  We are open for business and ready to support your company with whatever you need, all you have to do is ask.

Regards,

 

Ken McPherson